Dear Traci, your computer may have been attacked by the Blaster worm. The
worm can prevent access to the MS site where the patch to Windows which
protects against it is obtainable. Try removing the worm using Symantec
(Norton's) tool:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

The identical symptom you report was on Annoyances.org, check out the
discussion thread beginning with

http://www.annoyances.org/exec/forum/win2000/r1060837740

Good luck!    Regards,  = Cheeta Gauba


At 08:36 PM 12/4/2003 -0800, McKinney_Traci wrote:
>Hello, I have a computer problem, hope u can help.
>
>I have windows 2000 professional and dail-up. Everytime I get on the
>internet, I get a message that says
>
>"svchost.exe has generated errors and will be closed by windows. An error
>log is being created."
>
>Then I press ok and then it won't let you click on anything that you need
>to open up.
>I don't understand what and why this is happening.
>

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