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Subject:	Re: Windows 95 Hangs at Shutdown
From:	Barbara Buehring <[log in to unmask]>
Reply To:	PCSOFT - PC software discussion list <[log in to unmask]>
Date:	Sat, 14 Mar 1998 05:02:29 GMT
Content-Type:	text/plain
Parts/Attachments:	text/plain (19 lines)

On Thu, 12 Mar 1998 21:05:44 -0500, you wrote:

>I am having a slight problem with one of my users' PC's.  After selecting
>"Shut down..." from the Start menu, the machine progresses to the "Please
>wait ..." screen and then hangs there.  The power switch on the machine
>must then be turned off in order to restart.  I have no idea as to what
>might be causing it to hang and don't know where to begin to look.  I'm
>not aware of anything in Windows that might affect this, possibly CMOS?
>Any suggestions would be greatly appreciated.
>
>Thanks in advance,
>Steve Polatas
>

Is Norton AntiVirus installed on that PC?  It is a known problem with
their software; I can send you their recommended fix.

Barbara

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