Becky: I think we can safely assume you are trying to install Firefox. I
won't go into the intricacies of why there are two browsers with similar
names but be aware there are two separate browsers Monzilla 1.7 commonly
referred to as Monzilla, and Firefox 1.4 commonly referred to as Fire
Fox but but also as Monzilla's Fire Fox.
What I suggest you do is:
1. Find those nine folders again and DELETE everyone of them. Not just
the contents but the folders themselves. Do this by using Windows
Explorer (WIN KEY+E) and, and highlighting each Monzilla folder as you
find them, then right click on the folder to highlight it and use the
delete command open the file menu (top left) to delete the folder.
You could alternately use the search command on the start menu (Start.
search/files /Monzilla) and delete all the files that come up.
3. If you have Reg Cleaner you should run it at this point, if not
forget it we don't want to create unnecessary complications.
4. Now go to
http://www.mozilla.org/products/firefox/central.html
and look for Fire Fix 1.4 Windows Version. (If you are using some flavor
of Linux then you'll need the version for that flavor).
5. Download Fire Fix 1.4 to your desktop. (The instructions should be on
the page above) (I don't normally recommend downloading to your desktop
but we're trying to keep this simple.)
6. After disconnecting from the WWW, see if the download will install.
Someone suggested you turn off your anti virus, again not something I'd
normally recommend but if you are running some flavor of Norton s then
this might be essential. (Norton s has a nasty habit of messing up some
systems, it is not an antivirus I want I my machine.)
Let us know what happens.
Good luck,
Richard Innes
[log in to unmask]
Becky wrote:
>Now I'm confused! I did a search of my computer and found 9
>files.....almost all were titled Mozilla Firefox. Here's a link...
>http://www.mozilla.org/products/firefox/ Doesn't this show that Mozilla
>and Firefox are one and the same? Those 9 files I found were all document
>files 4k and under. I tried to delete but they wouldn't. On the Add/Remove
>page there is only a Mozilla icon.....no size is listed on the right. When
>I try to uninstall I get a message that the uninstall file cannot be found.
>My Downloads lists a firefoxsetup1.04.exe file. Double clicking on that
>brings up the 7-zip Unspecified Error window. Some suggested that I make
>sure that I am downloading the correct version for my system. I have XP. I
>simply went to the link I gave you above and clicked the Download button. I
>didn't see anything about a specific download for a specific operating
>system. As far as disabling my virus protection (Norton) I have tried it
>both ways. Any other things to try? I thank you for trying to help me.
>
>Becky Buehrer
>
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>>Date: Wed, 18 May 2005 08:27:41 +1200
>>From: unclerichard <[log in to unmask]>
>>Subject: Re: Still need help with Mozilla
>>
>>Becky: I'm a little confused as to what exactly you have installed and
>>what you are trying to download.
>>
>>Is it Monzilla 1.7 or Firefox 1.4?
>>
>>They are two different browsers, the latter the better.
>>
>>Richard Innes
>>[log in to unmask]
>>
>>
>>Becky wrote:
>>
>>
>
> The NOSPIN Group has added a new feature on our website,
> web based bulletinboard for questions and answers:
> Visit our sister website at http://nospin.com
>
>
>
The NOSPIN Group has added a new feature on our website,
web based bulletinboard for questions and answers:
Visit our sister website at http://nospin.com
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