I have a user that is using Word 2000 and trying to create lables with the Tools\Envelopes and Lables option. She goes to the Lables tab and hits new document and lately she doesn't get the grey lines that outline the individual lable locations. This works fine on all the other machines, but hers never does. She is just getting a blank sheet and having trouble creating the lables without the guides. Please advise.
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