A friend had a similar problem with a Sony PC Running Vista. His "Free"
Antivirus, (AVG) expired, and he could not get on-line, except for the AVG
renew site. I had him open IE8 go to Tools, Internet Options, Advanced, and 
On the bottom there is a button, Reset to default settings. When this was
done he had access... 

-----Original Message-----
From: PCSOFT - Personal Computer software discussion list
[mailto:[log in to unmask]] On Behalf Of Tom Mayer SC
Sent: Tuesday, July 13, 2010 9:37 AM
To: [log in to unmask]
Subject: Re: New laptop can't hook up to Internet Explorer

  I would somehow install Firefox in place of IE. Since you can not get 
onto the internet with the laptop, you will need to get Firefox on a 
CD/DVD or a USB memory stick to install it on the laptop. Also, after 
installing it, install a free Firefox extension/add-on for emulation of 
IE, when needed, as there are still a few Web sites that require IE for 
access/use (such as Windows Update). The terminology may not be perfect, 
but Firefox is user friendly enough that you will easily work it out.

Tom

On 7/9/2010 8:07 PM, Miriam Glickman wrote:
>
> HP Pavillion dv7 Notebook PC
> Win 7
> Network that both units acknowledge the other
>
>
> I have not been able to get internet explorer -- it just keep trying to
tell
> me Internet Explorer has stopped working (it never did) and when I check
the
> problem the Problem Event Name is APPCRASH and Application Name is
> iexplore.exe.  I''m not really sure what's going on here.
>
> Thank you,
> Miriam Glickman
>
>              
>

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