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Subject:
From:
Rowena Montgomery <[log in to unmask]>
Reply To:
PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:
Wed, 6 Sep 2006 19:41:25 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (68 lines)
I don't want to reinstall Norton, but I followed instructions on their site 
to use XP's version of scandisk.  Not very long after that,  my computer 
crashed; the error caused by unknown device driver.

Regarding the sound, I have removed the sound driver and tried to reinstall 
in Windows device manager.  It said the installed driver was the best one 
for the computer.  Still no sound.

I'm wondering if my computer is beyond repair.  Do PC techs have software 
that can find out everything wrong with a computer?  Or do I need to 
reformat the hard drive and start over?

----- Original Message ----- 
From: "Rick Glazier" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, September 06, 2006 12:11 AM
Subject: Re: [PCSOFT] Can't install, "lost" hardware, lost all sound


>I have a friend that recently had similar problems.
> Around the time his Nortons was expiring (and he
> upgraded it) he lost his sound.
>
> Try the Norton cleaner for your version of the program.
> Anything that is 2004 or newer works with their latest
> cleaner.  I got the cleaner from MajorGeeks.com, but it
> said it was expired when run, so I wound up looking for
> it at the Norton site. There is no direct link that I can
> provide here. You have to "drill for it" yourself...
>
> Before and during repairs, we turned on his WinXP-SP2
> firewall before we went back on the WEB. (Important.)
> Since his computer was still working "good enough",
> I think we let the WEB site auto fix thing do a lot of the
> initial cleaning.  The program was re-installed from scratch
> and works well... NIS2006(/w NAV2006 embedded.)
>
> For the sound, all I did was remove the sound drivers and
> re-install them inside Windows in device manager...
> (It never even asked for the disk, or files.)
>
> The above assumes there are no hardware problems...
>
> Good luck...                            Rick Glazier
>
> ----- Original Message ----- 
> From: "Rowena Montgomery"
>
>>I have multiple problems which have been going on for about a year.
>
>>1. I got a message that "Norton Antivirus was unable to scan your compute=
>>r for infections because your license for this product has been corrupted=
>>. Please uninstall and reinstall the product."
>
>
> -- 
> No virus found in this outgoing message.
> Checked by AVG Free Edition.
> Version: 7.1.405 / Virus Database: 268.11.7/438 - Release Date: 9/5/2006
>
>             Do you want to signoff PCSOFT or just change to
>                    Digest mode - visit our web site:
>                   http://freepctech.com/pcsoft.shtml 

             Do you want to signoff PCSOFT or just change to
                    Digest mode - visit our web site:
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