One simple way of determining if it is you or the ISP is sign on for one of
the free one-month trials from a different ISP...if you get the same problem
it is probably your system, if not it was likely the ISP.
Martin Kurr
> I have an ongoing problem whereby my modem disconnects after 10
> minutes.  I viewed the modem log and one line shows that the "remote
> modem hungup".  Also whenever I start my sessions I make sure that the
> "work off line" from the file menu
> is not checked.  After 10 minutes I'm disconnected and I find that
> "work off line" has a check mark!  I've had this problem for a month
> and my ISP is not much help.
> Does anybody have any ideas that I could try.  How can I make sure the
> "work off line" is never checked?
>
> Bob Anderson
>

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