Donna,
Many times the .doc file you were sent was created on a version of
Word, Excel, etc. after the one you have. You may have Office 97 lets
say and the document was created with Office 2003. The earlier ones
cannot read later versions and you have, as I see it, 3 options:
1. Ask the sending party to save the document in the version you have
(most programs such as Word can save a document in a prior version)
and resend to you.
2. Get the latest version of the program and install.
3. Obtain and install another program such as OpenOffice
(http://www.openoffice.org/ ) that will read the document.
Good Luck,
-- 
Craig A. Heichel

On 9/8/05, donna j street <[log in to unmask]> wrote:
> I am having trouble opening doc. files that come as attachments or that I try to open from my yahoo groups websites.  I can open doc. files that were created on this computer, tho.  I have tried every "save" method that I am aware of, but they won't open.  I get a message that says it has performed an "illegal operation".  Any suggestions.
> thank you, Donna Langer
> 
>       "Hold No Punches.." Rode brings you great shareware/freeware
>         programs with his honest opinions in this weekly column.
>                        http://freepctech.com/rode
> 


-- 
Craig A. Heichel

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