Alan Schneder asked what kind of tests I ran to check the McAfee Image.
Nothing fancy I'm afraid.  Not having a troubleshooting guide in the
pamphlet that came with the software, I checked my system although I had
not had a problem with it before installing Nuts and Bolts. I ran the
following tests. All passed correctly.

1 - Standard Windows tests
Defrag,
Scan Disk (both standard and thorough),
RegClean.

2 - CleanSweep by QUARTERDECK
Cleanup,
Registry Sweep,
Fast Cleanup,
 Searched for orphan DLLs etc.

3 - Checkit 4 (An old test program)
System Test,
Interrupt Tests,
Memory test.

4 - Nuts & Bolts (When I finally got the system to boot)
PC Checkup,
Cleanup,
Registry.

Again - all passed the tests correctly.

I called NAI today and after pushing several buttons got the N&B service
group. The lady said they were experiencing an unexpected large number
of calls and that there could be a wait. Next she said the "all of our
technicians are busy . . ..." I waited for a while and gave up.  I then
sent a fax to NAI detailing the problem and asking for help. I couldn't
find a good fax number so I sent it to the Corporate headquarters. We'll
see.

I also had troubles with the first issue of First Aid.  It's on the
shelf somewhere.

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