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----- Original Message -----
From: "Rick" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, March 24, 2004 5:44 PM
Subject: [PCSOFT] IE 6 and OE5.5 Problem
Hi,
I have a lady who suddenly cannot browse the net as she gets only a “this
page cannot be displayed” whenever she tries. Also her OE “encounters a
problem” on start and closes. She has a Celeron ( not sure what) with 256
ram running 98se. She has installed all updates. She was also running Kerio
Personal firewall and AVG. The problem began last week when Kerio reported a
problem locating a file and wouldn’t open. (No idea what file). So she
uninstalled it using add/remove programs. Then she could not browse or use
her email even though the connection to the isp is made.
Today I went over and tried Firefox but same problem. AVG reports no virus.
Ran a repair on Ie and no luck. Checked registry and found some Kerio
entries which I deleted. The problem persists. I don’t want to format and
reinstall if I can avoid it as she has TONS of music and photos to burn off!
Can anyone assist? Is this a virus?
Thanks
Rick Thornton
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