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Subject:	IE 6 and OE5.5 Problem
From:	Rick <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 25 Mar 2004 11:44:49 +1000
Content-Type:	text/plain
Parts/Attachments:	text/plain (32 lines)

Hi,

I have a lady who suddenly cannot browse the net as she gets only a “this
page cannot be displayed” whenever she tries. Also her OE “encounters a
problem” on start and closes. She has a Celeron ( not sure what) with 256
ram running 98se. She has installed all updates. She was also running Kerio
Personal firewall and AVG. The problem began last week when Kerio reported a
problem locating a file and wouldn’t open. (No idea what file). So she
uninstalled it using add/remove programs. Then she could not browse or use
her email even though the connection to the isp is made.  

Today I went over and tried Firefox but same problem. AVG reports no virus.
Ran a repair on Ie and no luck. Checked registry and found some Kerio
entries which I deleted.  The problem persists. I don’t want to format and
reinstall if I can avoid it as she has TONS of music and photos to burn off!
Can anyone assist? Is this a virus?

Thanks

Rick Thornton


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