Exactly. It took a second call to AT&T after three calls to DLink for the wi-fi router. Apparently a power glitch caused the modem and the router to not communicate correctly. I would get 403.1 errors and security errors. AT&T DSL no longer recognized my username and password. I had a great wireless connection but no gateway to the net. The first AT&T guy had me hardwire to the modem and everything worked. When I hardwired modem to router it wouldn't. DLink tried with different IP addresses, unplugging modem and router, and replugging etc. Eventually I couldn't access the net via hardwire. DLink finally concluded the router was failed and should be returned. (They told me that during initial setup too, lol)
It goes something like this: I had to disconnect the DSL modem and reset it via the 60 second button. Unplugging it won't always do it. I had to then log on with a temporary password provided by AT&T. Then go in and change back to my old username and password. I concluded that we were inside the modem making these changes, not in my account.
I did not return the router. Instead, i used the reset button and read the installation instructions this time and I was good to go.
hope this helps. Call the ISP a few more times. BTW, i'm using IE-7 build and never have probs.
David Thompson
--- On Wed, 5/6/09, Michael Frank <[log in to unmask]> wrote:
From: Michael Frank <[log in to unmask]>
Subject: Re: [PCSOFT] locked out
To: [log in to unmask]
Date: Wednesday, May 6, 2009, 2:02 PM
I've seen this before but never got it fixed. So these type of microsoft
problems had me switch over to firefox. Haven't had a problem since.
On May 6, 2009 9:32 AM, "alan smith" <[log in to unmask]>
wrote:
My friend has been using Win2Kpro for about a year. Suddenly last Friday
when she
wanted to get on the internet with IE, she could not access the internet!!
I conacted her ISP and the tech said that he got into the computer and
couldn''t find anything wrong with
her wifi and modem! So I got a new hard drive and I put XPpro into it and
the same problem. We did get an HTTP error 403.1 Now she is using FIREFOX to
get out.
Has anyone seen this happen??
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