> Hello all,
>
>         I have an elderly friend that has an old computer
(486/25) with
> Windows 3.1.  She really enjoys making cards (Cardshop) and
typing
> letters.
>         Her problem has to do with printing.  She tells me she
can print a
> colorful card with her Canon (I think) bubble jet printer, but
when
> typing a letter in the "Write" program of Win 3.1 or Microsoft
Works
> 2, it won't print the letter.  It just spits out a blank piece
of
> paper!


Hi,
   I have seen a similiar problem.  On some single head
printers, the printer requires you to change the cartridge from
a color one to a black one before it will print black text.  I
am not familiar with works, but if possible, try changing the
font color and printing a sample where the text is none black.
If it will print, it is most likely the black cartridge is
missing or empty.

HTH,
Donald Gaither

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