Try opening the file in notepad. Sometimes the file will have an indication in the first few lines as to what type of file it is, even if most of it looks like hieroglyphics.
Microsoft Office 10/Excel uses .xlsx as the default extension, not .xls.
Paul Hachmeyer
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From: PCSOFT - Personal Computer software discussion list [[log in to unmask]] on behalf of D JONES [[log in to unmask]]
Sent: Thursday, March 14, 2013 3:02 AM
To: [log in to unmask]
Subject: Re: [PCSOFT] Opening a downloaded excel file
Hello Ann
The file is an Xls and is big enough to indicate that it is a full file, not a thumbprint or a link. I have both Acrobat Readers and Irvanview running and neither will open the file.
Dorothy Jones
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