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Subject:	Command.com shuts down computer.
From:	Elizabeth Boston <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Sat, 24 Apr 1999 11:34:12 -0400
Content-Type:	text/plain
Parts/Attachments:	text/plain (33 lines)

Good Morning,

        A customer called me this morning, saying that every time he
clicks on the shortcut to MS Dos, his computer goes to a black
screen, and then runs scandisk because it was improperly shut
down. The same thing happens when he is trying to run a DOS game.
        He is running Windows 95 on a recently rebuilt computer with
400MHz PII & 128mb RAM.
        I made sure the shortcut was pointing to command.com, then had
him look in his Windows folder, and double click directly on
command.com. The results were the same.
        I then had him extract a new copy of command.com from the win95
cab file, but this didn't fix the problem either.
        He can, however, go to shut down, and restart in MS DOS mode.

        Any ideas???

Elizabeth Boston
[log in to unmask]



     Elizabeth Boston
      [log in to unmask]
      [log in to unmask]

Worry does not empty tomorrow of its sorrow; it empties today of
its strength.
          - Corrie Ten Boom

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