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Subject:	Can't Use Microsoft Office Suite
From:	Ed Wright <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 4 Sep 2003 17:30:41 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (15 lines)

My problem is this: whenever I try to use any program in Microsoft office suite, I get the following message--The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the Microsoft Office 2000 SR-1 Professional disk and click OK.  When I insert the CD and click OK, I get this message: This patch package could not be opened.  Verify that the patch exists and that you can access it, or contact the application vendor to verify this is a valid windows installer patch package.

Until about six months ago, I had no problem. I don't know what happened. What can I do to get all of Office suite to work?  Your help will be greatly appreciated.

Thanks,

Ed
[log in to unmask]
PS: I'm running Windows 2000 Professional on a Pentium Two.

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