D Sweat wrote:

>"At my office we receive PDF files as attachments in e-mails from
>various  companies.  Up until recently, we were able to download them,  open
>them,  print them etc.  Now, when we try to open the files, a message comes
>up  that says the files are damaged and unable to be opened.   However,
>these  same files can be opened on computers running ME.  The office
>computers  are all XP home edition and have SP2."
>
>"Do your newer XP computers have the free Adobe Acrobat Reader (or some
>other software capable of reading pdf files) installed? If not, this is the
>most likely cause of the problem."
>
>Paul A. Shippert
>Library Media Specialist
>Margaret Brent Middle School
>
>"You may need to download and install the latest Adobe reader, it's up
>to
>version 7.0 ...
>http://www.adobe.com/products/acrobat/readstep2.html  "
>
>Regards,
>Kevin
>
>Yes, these computers have Adobe reader.  As I stated it's only been recently that this problem started. We had no problem opening PDF files on these same computers earlier.
> I have even downloaded a different reader & tried that with the same results.  What could be "damaging" these files so that we can't open them??
>Could it be a result of updating XP, or a compatability problem with some other program?  Any other suggestions?
>Thanks,
>Diane Sweat
>
>

This sounds similar to a problem I had. The only fix I came up with was
to save the PDF file first and then open it. I could not open the PDF
file from my mail program. I wound up doing a fresh install of XP
because of other issues and all started working again. Sorry, no real
help here.


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