Hello Sue, It could be the ISP he's using. They could of been very busy at
the time he went to use the send or receive application. This has happened
to me once or twice and later on in the day or the next day it worked fine.
You could also look in the accounts folder by hitting tools and then
accounts and make sure his pop server address is correct. I realize that it
shouldn't have changed but you never know with these machines. Hope this
helps a little, Joseph Rydzy
----- Original Message -----
From: "Susan Sutherland" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, September 18, 2000 6:35 PM
Subject: [PCSOFT] Outlook 98 POP timeout
> I have a user receiving the following on attempting to do a "send and
> receive" with Outlook 98 (Internet email only version):
>
> 0x800CCC19 TIMEOUT
>
> >From what I read, I believe this is a POP3 error message, as opposed to
> something from Outlook itself. Web searches yielded no detailed info, only
> confirmation that this code indeed means "timeout" and that it's in the
> "general" category of POP3 errors. MS Knowledge Base has no references to
> this particular code, nor anything helpful under more general searches
such
> as "timeout". I have not called the guy back yet, I just wanted to know
> where to start looking first. My first thought is that he has a message
> stuck in his Outbox, which is a phenomenon I have come across before,
though
> not with this result. Anyone else familiar with this one? He says he
hasn't
> installed anything recently or made any software/hardware changes.
Operating
> system is Windows 95. He can establish his DUN connection fine.
>
> Thank you.
> Susan Sutherland
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