Hi Gordon,
Reference PROBLEM #1: When a restore point is created while the system is
infected with a virus, the virus is included along with the other files.
Windows protects those files and will not allow anti-virus programs to
delete or modify them in any way.
Go to Control Panel and open "System". Click the Performance tab, the File
System button, then the Troubleshooting tab. There, choose the option to
"Disable System Restore". Click "OK" on the way out, close Control Panel and
restart the computer.
After the computer has restarted, update AVG manually by double clicking the
AVG icon in the System Tray (by the clock). In the AVG Control Center click
the "Update Manager" tab, then the "Update Now" button. The latest update is
today.
Next, right click the AVG icon in the System Tray and select "Run AVG
Anti-Virus". When AVG opens click the "Run Complete Test" button. It will
notify you if it finds anything during the test and afterwards, show the
results of the test. If the system tests clean, proceed as described below.
Now you need to reverse the procedure described above to re-enable System
Restore, then restart the computer. Disabling System Restore as above clears
all previous restore points. Go to Start Menu / Programs / Accessories /
System Tools and click System Restore. Check to see if Windows created a
restore point (System Checkpoint) after you enabled it. If not, click the
"Back" button and create one manually.
Reference PROBLEM #2: Check the following Microsoft Knowledge Base article:
282153 - XL2002 Run-Time Error 91 with Macro That Searches for Fill Color:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;282153
Sven Swanson, Sr.
----- Original Message -----
From: "Gordon" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 14, 2004 6:14 PM
Subject: [PCSOFT]
I have two problems and any help you can give me will be much appreciated.
The first appears to be the more important.
PROBLEM #1
I run Windows Me and use both Norton System Works AV and AVG 6.0. Norton's
AV does not pick this up but AVG does.
I get the following advice from AVG: Virus detected
Trojan Horse Dropper.Small.4.AG
It gives the message the the infected object is:
C:\RESTORE\TEMP\A0054311.CPY
The Anti Virus program recommends that I choose the "Move to Vault Option".
When I choose that option the message I get is that "the file cannot be
moved. A subsequent message is that the virus is still on the drive.
PROBLEM #2
When I restart my computer I always get the following message.
Run Time error"91'
Object variable or with block variable not set
This does not seem to affect operation of the computer but I would like to
straighten it up
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.680 / Virus Database: 442 - Release Date: 09/05/2004
The NOSPIN Group Promotions is now offering
Mandrake Linux or Red Hat Linux CD sets along
with the OpenOffice CD... at a great price!!!
http://freepctech.com/goodies/promotions.shtml
|
