I would call Verizon support and have them help you. This issue is very
likely unique to their software and they should be able to help.
I've had success with Verizon support and with no added fees for the
service.
Tom
On 3/24/2011 4:22 AM, Laurel Schmalz wrote:
> When I try to install an updated Verizon Access Manager I get the
> following error message:
> Install error 1714. Older version cannot be removed. The feature you
> are trying to use is on a network resource that is unavailable. The
> path ???????firmware Update.msi cannot be found.
> I am using Win 7 on an Asus laptop, Verizon USB wireless, gmail.
> Laurel Schmalz
> [log in to unmask]
>
>
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