Rick:

This sounds more to me like the Firewall has somehow blocked your access to
the net, and your e mail ports blocked as well. Have you attempted to
disable the Firewall, or even uninstalled it just to see if this is where
the problem is?

HTH... At least a start,

Dean Kiley

> -----Original Message-----
> [mailto:[log in to unmask]] On Behalf Of Rick
> Subject: [PCSOFT] IE 6 and OE5.5 Problem
>
> Hi,
>
> I have a lady who suddenly cannot browse the net as she gets only a "this
> page cannot be displayed" whenever she tries. Also her OE "encounters a
> problem" on start and closes. She has a Celeron ( not sure what) with 256
> ram running 98se. She has installed all updates. She was also running
> Kerio
> Personal firewall and AVG. The problem began last week when Kerio reported
> a
> problem locating a file and wouldn't open. (No idea what file). So she
> uninstalled it using add/remove programs. Then she could not browse or use
> her email even though the connection to the isp is made.
>
> Today I went over and tried Firefox but same problem. AVG reports no
> virus.
> Ran a repair on Ie and no luck. Checked registry and found some Kerio
> entries which I deleted.  The problem persists. I don't want to format and
> reinstall if I can avoid it as she has TONS of music and photos to burn
> off!
> Can anyone assist? Is this a virus?
>
> Thanks
>
> Rick Thornton

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