Martin,
You haven't said what brand/model the modem is. However, I suggest you not
only delete/remove the modem from the Device Manager, but you should also
delete the INF file and associated modem drivers. Many times Windows will
take the "easy route" and reuse the existing drivers even though they are
corrupted. By deleting them, Windows is forced to reload "fresh" versions
from the disk/CD. An added bonus might be that reloading the drivers will
solve all the problems.
ALSO....
In the future, please reply via the list so that others can read and learn
(or correct my mistakes <grin>)
Jim Meagher
=====
Micro Solutions Consulting Member of The HTML Writers Guild
http://www.ezy.net/~microsol International Webmasters Association
410-543-8996 MS Site Builder Network - Level 2 member
=====
----- Original Message -----
From: Kurr, Martin <[log in to unmask]>
> Jim,
> Thanks for reply & points well taken: Yes, it is the 1.2A version
> motherboard (he listened to me on this one), which leads me to think the
> jumpers are wrong. As for the modem, the Port Settings button exists (is
> not grayed-out), but clicking it does absolutely nothing (I tried this
route
> already)...no receive/send settings box opens up (which leaves the
question,
> how do I lower buffers without using port settings box, or how do I get
the
> port settings box back?). I reduced disconnects by having him set
software
> compression to off (turns out that typical disconnect was not actually
> random...mostly during task switching or online gameplay). Now,
disconnects
> are only occasional. The phone lines are not all digital, which gives the
> expected connection at 40k or less (typically 31200k) and higher latency.
> The question remains, though, how / why does the modem disconnect and how
is
> it best fixed?
> Martin Kurr
> email [log in to unmask]
> > ----------
> > From: Jim Meagher[SMTP:[log in to unmask]]
> > Subject: Re: [PCBUILD] FIC mobo & modem disconnect
> >
> > Martin,
> >
> > For your #1,
> >
> > Make sure the MoBo is rated for the CPU. According to FIC....
> > "There are 3 ways to identify the VA-503+ 1.2A that supports the new
K6-2
> > and K6-III CPU's
> > 1.There is a white sticker along the edge of the board that has
"4503"
> > printed on it.
> > 2.There is a gray sticker outside of the box that display "E:4503"
> > 3.Future boards will have an "EO037" sticker on the board and
outside
> > the box. "
> > You can read more at
> > www.fica.com/english/product/motherboard/socket7/va503+.htm
> >
> > For your #2
> > First of all, do not expect the 56K to give better performance than the
> > old
> > 33.6, UNLESS
> > the telco lines from your modem to the switching center and out to the
ISP
> > are digital all the way.
> > If there are any analog circuits in that route, then performance will
> > suffer. The more analog-to-digital (or vice versa) switches there are,
> > the
> > lower the performance will be.
> >
> > The drop outs could be due to the PC feeding the modem too fast. You
can
> > try reducing the buffer settings for transmission or reception and see
if
> > that helps. Go to Dial Up Networking within My Computer and RIGHT-click
> > your connection and select PROPERTIES. Now click the CONFIGURE button
on
> > the GENERAL tab and then the PORT SETTINGS button on the CONNECTION tab.
> > Try reducing the receive buffer by one notch and see what happens. If
> > that
> > doesn't do it, put it back and drop the transmit by one notch. You
should
> > not have to go any lower than one notch for either setting.
> >
> > Jim Meagher
> > =====
> > Micro Solutions Consulting Member of The HTML Writers Guild
> > http://www.ezy.net/~microsol International Webmasters Association
> > 410-543-8996 MS Site Builder Network - Level 2 member
> > =====
> > ----- Original Message -----
> > From: Kurr, Martin <[log in to unmask]>
> > To: <[log in to unmask]>
> > Sent: Tuesday, July 06, 1999 8:22 AM
> > Subject: [PCBUILD] FIC mobo & modem disconnect
> >
> >
> > > My brother just set up a new system: FIC503+, AMD 450MHz, Viper550,
> > Motorola
> > > 56k flex, 128MB (PC100 DIMM 1pc), Ensoniq PCIAudio, 40x EIDE CDROM,
> > Maxtor
> > > 5.6GB. Two problems:
> > > 1) bootup screen shows AMD 400MHz CPU...I think this is wrong jumpers,
> > but
> > > he swears he triple checked them and they are correct. Is it possible
> > only
> > > the report is wrong but the setting is actually 450MHz, or are the
> > jumpers
> > > wrong?
> > > 2) the modem connects fine, but kicks off after, say, 5 to 50 minutes.
> > > Newest drivers extended this from 5 to 15 minutes. Modem diagnostics
> > show
> > > proper results. HyperTerminal self-test gives correct results. 2
Phone
> > > cords, 2 ISP's (both TCP/IP), and one phone company line check later
> > shows
> > > same problem. USB is not properly set up in device manager, but all
> > ports
> > > are OK. BIOS COM 1 & 2 are enabled, modem is on COM 4. Modem
> > properties
> > > grays out "max. speed" and "connect only at this speed" settings (set
at
> > > 115k, always connect at max). Port Settings button is clickable but
> > does
> > > not open a box. No device conflicts exist in device manager. The
modem
> > log
> > > shows remote modem hang-up. Before the upgrade, using a 33.6k modem,
> > this
> > > problem never occurred for either ISP. What's the deal?
>
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