Re: my broken Plexwriter

 From Plextor America Support Team, same day response! :

>Please disconnect the wide data cable from your drive. Now power up the
>drive with no disc in it. Does the light flash in a pattern now? If not,
>please open it up and put in a commercial audio or CDROM disc (not a blank
>or recordable disc). Does that seem to work ok? If there is no flashing
>light at this point, then your drive is probably fine, and there is a
>problem in the EIDE setup on your computer.

He goes on to give me a $# for out of warranty service, and to suggest
I buy a newer faster cdrom for just a bit more $.

So, I did as he instructed, with great trepidation, and found that
nothing made any difference.  So, it's off to Fry's for me, I guess.

I'm this far into the bowels of my system, shall I just remove the
drive and take in to the shop, and then install the new one myself?

If I do that, I'll be depending on this list to help me survive it!  You
guys were right with the diagnosis.  Thanks!

What kind should I get?

Diane


>-----Original Message-----
>I put a cd in the slot, but it makes a sound similar to
>what you hear when you play a 45 at 33rpm (sloooow), only in short
>"bursts".  I know the disk is good because it plays in the other cd
>drive.  The yellow indicator on the front of the drive slot flashes
>twice, then repeats as long as there's a disk in it.  Previously, I've
>used it as both a writable and readable drive.
>
>Can someone please help me fix this?  Is it possible there's another
>disk jammed in there?
>
>According to Device Manager, Review devices by Type, "this device is
>working properly", but it sure doesn't seem like it to me.  Win98se.
>
>Diane

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