Hello Sergio,

Tuesday, May 28, 2002, 6:10:55 AM, you wrote:

SN> I'm running Win98SE on a Compaq Deskpro 4000 (Pentium 200MMX).

SN> I bought a Lexmark Printer (USB) and I installed it....everything was
SN> ok...but when I sent some docs to the printer, some of them get printed only
SN> until the half lenght of the paper..

SN> I called Tech Supp and they told me about an updated USB driver for
SN> windows....(The compaq uses a Via Tech 3038 PCI to USB chipset)..
    We have two versions of USB1/or 2. It is evidently that Via Tech 3038 PCI to USB chipset
    use USB1 (12MB/s). However the new Lexmark can use USB2 (480 MB/s)?
SN> I downloaded it, installed, and in the middle of the instalation, the
SN> windows hangs and dies...

SN> I restarted the machine and found a device marked with a yellow ! into the
SN> device tab. I removed it and every time I restart the machine, a Wizard

 Sounds like you remove some mobo drivers.
 You should to reinstal the mobo chipset drivers first.

SN> launch a Via Tech USB 3038 instalation device....but when I tell windows
SN> where look for the files,  it start the instalation, but never finished
SN> cause the windows hangs 100%...no response from ctrl-alt-del, no mouse
SN> movement....100% dead...only power button....

SN> and I lost "forever" the USB driver.....cannot print...and , the embeded
SN> network card did not work too!..(it worked before the USB driver update)


SN> I need some help on this.....any idea??
SN> TIA

SN> sergio

    In any case before instalation of new hardware or software you
    should to save the REGISTRY (system.dat & user.dat) in restore
    folder. Then you  can restore the last working state.



--
Best regards,
 Yakymakha

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