Alfreda,
 One more suggestion (which probably should have been the first one),  
disconnect the monitor cable from the computer then re-connect it. I now recall  my 
brother having this problem and it was just a loose cable.
 
-Phil-
 
In a message dated 9/17/2008 2:33:07 PM Eastern Daylight Time,  
[log in to unmask] writes:

Hi  Phil:

> Something to try. Right click My computer, choose properties  then click
> Device Manager. Does "Display adapters" display a yellow  question mark?

No, It didn't.

If you
> click on the plus  sign by display properties it should show the 
> computers
>  display device (such as a video card name). Right click this and then 
>  click
> "update drivers".
> On the screen that opens be sure  "Install the software automatically" is
> selected then click "next". It  will search your computer for the correct 
> driver.

I did this  and it seems to have updated the driver. Unfortunately this 
hasn't  helped.

>
> As a side note, I would suggest downloading Belarc  Adviser.
> http://www.belarc.com/free_download.html

This I  did.

> It will give you all the info about your system that us "Tech  
> challanged"
> folks could need!
>
>
> The  more info on your system, the more  likely to  get
>> help  solving your problem. That being  said...
>>
>> I have  had a similar issue twice in the past. First  time was a  nasty
>> virus
>> that was rather complicated to  remove.  The second time, my video 
>> drivers
>>  got
>>  corrupted.
>>
>> In the first  instance, I ran a virus scan which  showed there was an
>>  infection. I did an internet search of the virus  name and  found
>> instructions to
>> remove it which included   disabling system restore (this deletes  all
>>  previous
>>  restore points), starting in safe mode then running  a variety of 
>> virus
>> and
>> malware removal  tools.
>>
>> The second time  was as simple as going to  the computer manufacturers
>> website and  downloading the  drivers needed. I hope this is your 
>> solution
>>  but,  as  I
>> said, with more info on your system, the  more tech-savy  members of the
>> list
>> will probably  find your  solution.
>
> I will try this.
> Thanks so  much for  answering.
>
> >>>
>>> When I  first turn on my computer, the color  is  alright. After a  few
>>> seconds the screen goes black and  when it  comes  back on the color is
>>> out
>>> of   whack. I then have to go to the control  panel, then display   and
>>> change the color from 8 bits to 32   bits.
>>>  Does anyone know how I can get the color to stay  at the 32   bits?
>>>
>>> Thanks in  advance.
>>>
>>>   Alfreda







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