Wow, I had sent this previously and the hot links got filtered out making it less than useful. Will try again and spell it out.

I
 was going to post a question here about drivers but came across a 
couple tools that might resolve my problem which could be helpful:
The Intel Driver Update Utility http://www.intel.com/p/en_US/support/detect
 Intel System Identification Utility http://www.intel.com/support/siu.htm
One
 of the results I got were a suggestion for an upgrade (which I am 
questioning on their forums because the driver description says it's for
 Windows 2000 even though I have an XP computer.) Results included:
A customized computer manufacturer driver is installed on your computer,This version is valid,This device is unknown or unsupported, andNewer Driver Available.Thought these links might be useful in your repair tool kit.

Bruce

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