Hi Paul:

Sounds like the lighting fried the modem.  I have had it happen many times.  Every thing will check ok but you can't dial out. If you look at the line connections on the modem you may see burned spots which confirm open circuits.

Mike michel
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 --- On Fri 10/31, Heath Purdy < [log in to unmask] > wrote:
Subject: Re: [PCBUILD] Laptop modem query

Try changing the com prts from COM1 to COM 4 or what ever com port is open. The storm may have shut down one of your com ports.

 -----Original Message From: Paul Traynor Sent: Oct 31, 2003
Subject: [PCBUILD] Laptop modem query
 Hi All,
Have an Acer laptop with win98 second edition. Recently its internal  modem stopped working and I have been trying to determine if the modem is burned out or something. Just prior to it going down there was a lightening storm in the area but can't be sure if this caused the modem to  stop working. I uninstalled it and  upon reboot windows quite happily and when I perform the diagnostic test on it in the modems section of control panel it seems to accept its there and working but when I try and use it to go onto the internet it just lets a slight click like its trying to connect but nothing happens and it  gives me the error message that there is no dial tone. I have tried it on a couple of different connections including taking it to a different house ina different area and still no difference. Any ideas would be much appreciated.   Paul

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