I probably shouldn't be venturing here, but thought I would share some
perspective.

In my ventures on the internet, one suggestion for dealing with a
recalcitrant keyboard is to place it in the dishwasher, and giving it a go.
Often, junk and gunk gets in there, and a vigorous attack can do the trick,
an especially worthwhile effort when the alternative is to trash it.  Since
this appears to be a keyboard actually attached to the laptop,  I would be
reluctant to go there.

However, the point is a good one.  Since not being able to reliably use keys
can often be the turning event on getting a new unit, perhaps a very
aggressive attack of the electronics and contacts under the keys (using
q-tips, solvents [sometimes including water!], etc.) could provide a
satisfactory result.  It would be up to the client just how vigorous you
want to get.

William Closure

----- Original Message -----
>
> Date:    Sun, 2 Nov 2003 12:06:37 +1300
> From:    Ian <[log in to unmask]>
>
> A customer's Toshiba Satellite 2590 CDT has a faulty keyboard - there =
> are at least two keys, the 'f' and the 'n', which only respond after =
> heavy and continued pressing.
>
> I fiddled with the keyboard settings in Control Panel\Keyboard but there =
> was no change - it appears to be a hardware problem.
>
> My question is this: Is this situation likely to be something that a =
> laptop repair company could improve?  I ask because there's no repair =
> service within 200k of my place and it's even difficult to get =
> information of this kind over the phone. =20
>
> Due to the comparatively small numbers of laptop pc's in New Zealand, =
> and particularly in this lesser populated area where I live, laptop =
> technicians tend to be a fairly elitist bunch and pretty well charge =
> what they like. =20
>
> And that's if they can even be bothered to look at the job :--))
>
> Hence my question to the group, just in case anyone has had a similar =
> problem successfully resolved.
>
> Ian Porter
> Computer Guys Inc.
> Arrowtown
> New Zealand
> [log in to unmask]

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