Bob,

Having both the firewalls on, will not make a difference to you trying to
connect as the Microsoft firewall only stops inbound traffic. I suspect that
as part of the SP2 setup an error has occurred in Zonealarm. I would turn
off the Microsoft firewall  and switch on Zonealarm.

Go to program control in Zonealarm , Programs and check your permissions. In
passing I recently installed SP2 and as yet have had no problems ( OS XP
Pro ) fingers crossed.

Regards

Richard

----- Original Message -----
From: "Bob Fehon" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, October 06, 2004 6:28 PM
Subject: [PCBUILD] SP2, more firewall


> I installed SP2.  I was unable to access the internet.  Tech support from
my
> local cable provider had me turn off Zone Alarm.  I was able to access
since
> now I do not have two firewalls on.
>
> I want to use Zone Alarm.  I turn off the Microsoft firewall.  I cannot
> access the internet.
>
> Is there anything I can do?  Local Cable support tells me to call Zone
Alarm
> to resolve it or try uninstalling the SP2 which he did and it took 4
hours!
>
> Bob
>
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