We use a Novell NetWare 5 network at my school. I have had lots of
problems when printing to the Novell network printers. With NetWare 4
and IPX we had no problem. The trouble started when we were required by
the district to switch to TCP/IP only. Apparently NetWare with TCP/IP
does not cooperate with Windows very well. Multiple copies of a single
page document seems to work some of the time, but muli-page documents
never come out in multiples. With Windows network printing (which we
also have enabled for some of the printers) there is no problem. Thus,
this appears to be a NetWare problem - for some reason Microsoft is not
interested in cooperating with Novell ;)

Peter
-----------------------------------------------
The NoSpin Group
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-----Original Message-----
I recently encountered a minor dilemma in our computer lab.  The lab
machines are running WinXP Pro, & Office XP Pro on a Novell Netware
network.

We have 3 printers in the lab, an HP Laserjet 5, HP Deskjet 1120C, and
an HP Deskjet 870Cxi, all connected to the network with Jetdirect print
servers.

The problem is when printing from Office apps, and we try to send
multiple copies to either of the Deskjets, only one copy comes out.  The
only way we can print multiple copies is to send the job multiple times.
It does print each time it is sent but 3 copies will not come out if you
select '3' in the print pop up window - only one.  This happens both
when logged in with Administrator rights and as a restricted user.

But, we CAN send multiple copies in one print job to the Deskjets from a
web browser and they will all come out.

We can send mutiple copies to the Laserjet 5 from anything (Office & IE)
and they will come out.  So this issue is specific to the Deskjets and
the only difference is that they are connected with External Jetdirects
(LJ5 is internal).

The HP site indicates that the most current printer drivers are included
in WinXP OS.  I uninstalled the print drivers/reinstalled them with no
luck.  I tried the 2K driver for the 1120C and it did work as
Administrator, but ran into problems with the driver when logging in as
a student(restricted user).

I searched the web including (HP & MS sites) and didn't see any
reference to this problem.  I don't think it is a Novell issue since all
three are queue based printers.

Thanks,
Dan Kucherich

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