-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Dale Allen Boland
Sent: Tuesday, May 14, 2002 19:08
To: [log in to unmask]
Subject: [PCBUILD] more on 'crash?'


I'm repeating my original message below -- I didn't specify that I am
running Windows ME.  Thanks for any help!!!

Today I turned the computer on & it did the whole 'detect improper shutoff'
and repair deal.  There were some damaged filed which I saved & then it went
to this message:

"Windows has detected new hardware and is searching for dirvers for it."

I then had the option of letting it search automatically or directing the
search myself.  Either way I don't have a clue what the "new hardware" could
possibly be, so how could I choose the right driver?

After following every possible path, I end up with this error message:

"Enum\HTREE\ROOT\0

SURegCreateKey failed!"

at which point the only thing the computer will respond to is
ctrl-alt-delete.  It goes to a choice of start mode (safe, normal...) but no
matter what I do I end up in the same place with the same error message.

At the bottom of the first screen (with the choice of startup mode) is this
message:

"Windows has detected a registration/configuration error.  Use SCANREG to
correct this error."

How can I get to DOS to do this????  What else can I do?

Thank you!!!!  Dale Allen Boland   [log in to unmask]



What version of windows are you using ? It sounds like your registry is
corrupted .

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