Hi Cal,

Soyo appears to have an extensive support section on their Web site but some
of the sections require registration so I couldn't probe too deep. I did
find this in the Knowledge Base here http://www.soyousa.com/support/:

How do I format my Cigar USB storage device using the Power Format Utility
(Includes a link for the Power Format Utility):
http://www.soyousa.com/kb/kbdesc.php?id=240

Sven Swanson, Sr.

----- Original Message -----
From: "Cal Peters" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, July 24, 2004 8:29 AM
Subject: [PCBUILD] usb flash drive


Hi all,

I have a Soyo Cigar Pro 64 mb usb flash drive that worked fine for a while.
Then I loaned it to a friend, and he stared having a problem....and I see
the same problem using it on my machine.  The hardware "sees" the drive when
I plug it in, but it says that it's not "formatted", and when you try to
format it, the format fails and no further information is given.  He was
using it on an XP sytem and mine is Win2k.

Anybody know if there's any way to rehabilitate this unit??

Thanks!!

Cal

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