If I remember right, didn't you have a problem saying you couldn't burn a CD?  Either way you don't mention what software you are using with the burner. If you booted from  disk, then your CD burner is reading. Please give a little more information, windows version, burning software.
  ----- Original Message ----- 
  From: Kay Huff<mailto:[log in to unmask]> 
  To: [log in to unmask]<mailto:[log in to unmask]> 
  Sent: Friday, April 28, 2006 1:18 PM
  Subject: [PCBUILD] Reading CD drive


  I have an unusual problem.  My laptop has just stopped reading the CD
  Drive and at the same time refuses to shut down in the normal way.  I
  have to hold the power button.

  I called tech support who walked me through some things, one of which
  was to see if the computer would boot from a system disk.

  It DID boot, so I was told it IS reading the disk, but don't know what
  it isn't reading disks.

  The only solution for both of the above problems was to reformat and
  reinstall the OS.

  I REALLY do NOT want to do this if I can avoid it.

  Is this my only option?  Asking you all first, because tech support
  always seems so eager to reformat to solve problems.

  Tia,k

  Kay Huff
  USA/IL
  mailto:  [log in to unmask]<mailto:[log in to unmask]>

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              The NOSPIN Group is now offering Free PC Tech
                     support at our newest website:
                          http://freepctech.com