Russ,

sfc /scannow gives me an error:

Windows File Protection could not initiate a scan of protected systen files.
The specific error code is 0x000006ba. (The RPC  server is unavailable).

I've unchecked Show Hidden Files and Folders which were enabled on her
computer but it made no diffrerence.

Doyle


The Law has been broken.....He who breaks the Law shall be punished - back
to the House of Pain!




d>
>Doyle,
>
>I would suspect that the problem is actually the agp440.sys driver, which
>is
>related to the video display. It may actually be an AGP chipset driver.
>Booting in safe mode bypasses the installed video driver in favor of a very
>basic VGA driver. You might try running "sfc /scannow" while booted in safe
>mode. This will verify that your system files have not been corrupted.
>
>A final resort before reloading everything might be to install a generic
>VGA
>driver, then finding and deleting agp440.sys, then reloading the specific
>video driver.
>
>Russ Poffenberger
>[log in to unmask]
>

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