What make/model is this computer?
Try unchecking "Auto".

I think the "System Restore" you tried is the factory reinstall, so be
careful unless that's what you really want.
Vista has a restore function in System Tools that might help. You could
also try disabling IE add ons or resetting IE to defaults
(Tools/Options/Advanced.)
I'd recommend installing Firefox also. There have been a lot of problems
with IE lately.



-------- Original Message --------
Subject: [PCBUILD] WinVistaHomeBasic Internet Explorer
From: [log in to unmask]
Date: Thu, September 17, 2009 2:52 pm
To: [log in to unmask]

 
I hope I'm asking the correct list. If not, let me know and I'll repost 
on PCSOFT.
 
My neighbor's computer (Windows Vista Home Basic) has internet explorer.

He's connected to DSL. Funny thing is when he opens IE he gets error 
message saying that page cannot be opened and then the obligatory
diagnose 
connection. 
 
He is able to connect and check his email via windows mail, can do the 
Windows Update through the "tools" tab from IE but not get connected via
IE. 
 
I went to internet properties and all appeared ok: set to auto for 
discovering connection etc. Although I noticed the firewall was off. I
turned 
it back on. He can't connect to update his antivirus subscription
either. 
But we know there's a dsl connection (lights green on modem, the number
1 
position on modem blinks--that's the connection to his computer)
otherwise 
he wouldn't be able to connect to get his email.
 
I tried system restore. Restarted computer, pushed F11 for system 
restore, and went back to furthest date: 8-30-09. It started but then
stopped and 
said there was an error doing system restore and no files have been 
changed.
 
What should I do next?
 
TIA,
Kevin Nowicki 

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