I'm running Win98SE on a P-200 MMX, with an external Alcatel 1000 ADSL
modem, a Kingston KNE110TX NIC, and a fixed IP address.
I installed a new hard disk with Win98SE when my Win95 got corrupted in the
course of trying to get DSL working again by following PacBell tech support
instructions.
My current problem: DSL seems to work perfectly when I boot up in the
morning and turn on the modem. About two or three hours later, I will
notice that Netscape (browser) or Eudora (email) can't find a host (e.g.,
Netscape can't find www.netscape.com) and realize my DSL is down. DSL
Modem lights are all green. I am unable to resynch the connection by the
usual sequence
[disconnect power from the modem,
turn off the modem power switch
shut down the PC,
` boot up the PC after a few minutes
restore power to the modem
turn on the modem power switch]
recommended by PacBell. Next morning it's ok again for the first couple of
hours.
I tried pinging my gateway ---timeout, 100% loss. PacBell Tech support
tried pinging me ---timeout, 100% loss, even though my TX/RX light
flashed. Tech support pinged my gateway ---A-OK. Tech support suggested
it's a line problem, call Maintenance. Maintenance says the line's OK,
call Tech support, have them send an inside technician. Tech support line
has been busy for 4 days.
I wonder if it's a hardware problem --if something stops working when it
warms up. I tried cutting power to the DSL modem for several hours, when I
restored power, DSL still wasn't working. However, if I shut down the PC
for several hours, when I boot up, DSL works perfectly for another two
hours or so.
My best guess is it's the NIC card, both because I don't want it to be the
CPU, and because everything else works normally. BTW, dialup access still
works.
I would appreciate your opinions and educated guesses.
TIA,
Larry Gurley
Lawrence T. Gurley, Berkeley, CA
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