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Subject:
KB3035583 Problem
From:
MICHAEL CAMPOBASS0 <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sat, 26 Dec 2015 20:36:40 +0000
Content-Type:
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I own a 5 year old HP laptop using Windows7, 64 bits with Pack1. Microsoft wants me to download KB3035583 update but when I agree to the download, I am not sure it does complete successfully because when MS tries to install, it fails every time. After many times trying to download the upgrade, I stopped.  However, it continues in its attempt to install it every times I turn off the PC. I can see the little icon (installation pending) next to the power button. I searched all over (except in the registry) for KB3035583 and nothing was found ... obviously no such update has been downloaded ... so why there is an installation icon? Could it be that getting rid of the ICON will solve the mystery? But I don't know how ... then why I cannot successfully download the update? ... can someone help? Thank you!Michael

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