At least you got to uninstall your copy. I can't do that because of the mfldr.dll error and the 1715 internal error. I fear loading another AV program with Mcafee in place because there will undoubtedly be conflicts that will lock up my computer. It will not allow me have it run automatically, so I will have to do manual downloads and manual scans. I e-mailed them for a way to manually uninstall, but they don't respond because I am not aregistered paying customer. How about a place to download the missing/corrupt mfldr.dll. When they have known issues they should have a fix available to everyone. I did pay for the OEM copy, and altho it wasn't as much as they charge for a full retail copy, if there is a known uninstall issue, there should be a readily available fix for it. I really am not up to a complete reformat install. Too much time and effort just to remove a stupid AV.
>
>I have used McAfee for a long time, and I would say that all of the versions
>are fine all the time you leave them alone, as soon as you try to alter
>something everything goes wrong.
>
>My latest, installed on a reformatted virgin XP Pro drive almost a year ago
>is McAfee Internet Security which includes VirusScan 7 and Guardian Firewall
>as well as other security software.
>
>About a month ago I started getting a warning pop-up informing me that the
>12 months of virus definition updates was due to expire pay more, I had
>expected this. I clicked on the Purchase option,but nothing happened so I
>chose the Help option and was directed to the McAfee website, as this told
>me that I wasn't a registered customer, which of course I was, I rang and
>was told to remove the existing installation using add and remove,
>re-install, then re-register. I did this with some trepidation as
>uninstalling and re-installing McAfee had always led to BIG problems in the
>past. My fears were well founded this was a BIG MISTAKE, and spelt the end
>of normal working for 3 days.
>
>The re-install went ok but the online up-grade/update process hung after
>downloading all up grades and 160+ virus definitions, and installing about
>100 of the updates. Why a separate file, or the last update can't contain
>all of the definitions beats me. It was was eventually told that up-date
>100ish has a known problem, why don't they fix it?
>
>Lots of phone calls later, (using their instant online typing help is a
>complete waste of time for all but the simplest questions), and days of
>waiting to be called by a technician resulted in the PC sort of working
>again. I still keep getting the XP Pro windows telling me that the firewall
>has had a problem and will be closed, and I still haven't managed to
>purchase a further 12 months of updates so I have a almost permanent
>reminder window minimised on the task bar, I am manually updating at the
>moment.
>
>I really think that the only way to get back to where I was before the
>McAfee debacle is to reformat the hard drive and re-install everything, a
>process which usually takes me a couple of days and has many moments when I
>wished I hadn't started it. Being on broadband I do consider a firewall is
>essential and am thinking of trying Norton Pro as an alternative, but I am
>certain that it will take more than a simple un-install of McAfee and an
>install of Norton to produce a fully operational system.
>
>You would have thought that McAfee would have made the payment of money to
>them as easy as possible. So the upshot is that you are not alone in trying
>to overcome the apparent deficiencies of McAfee's products.
>
>
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