Hi

Check if win recognize long filenames on other CDs, and if autorun
works with other CDs, if not check autoexec.bat and config.sys for
dos drivers for the cd rom. If you find any, try to insert "rem" in front
of the lines with this.. Reboot and see if it works. If not, you have to
reinstall win, take a backup or an image ( I prefer the last), delete
the win catalog from dos and reinstall windoze. If you are asked
about keeping some files, say no. This should do the trick if this is
the error. If you need more specific adviceabout this, send me an
email.

I will recommend that you get a program for taking disk images,
Norton Ghost is OK, and once you are up and running, take an
image of your C drive which shouldn't have anything that you have
produced yourself or that you can't replace with ease. This is
because the image file erase everything on the drive. I prefer to
have documents on one drive, email on another and programs on a
third, on drive C there's only win.

Good luck!

MagneZ
> I received an IBM color flatbed scanner for Christmas which I have
> connected to my Gateway 2000 computer and all appears to be well.
> However, when I insert the IBM CD which has the scanner software to be
> installed on the PC, the CD doesn't autoload or load when I use the RUN
> command "d:\setup.exe".  I get a message on my monitor that says:
> "Cannot find the file d:\setup.exe or one of its components.  Make sure
> path and filename are correct and that all required libraries are
> active."
>
> I've tested the CD on my uncles's PC (older than mine) and the software
> comes right up on the screen, so the CD is not bad. My CD drive plays
> music CDs and loads Norton Anti-Virus CD without any problem. I believe
> we have the scanner hooked up properly as scanner will turn on. IBM
> technical support assumes it is a problem with my PC and they have no
> answer.
>
> Do I need to return this scanner and try a different brand scanner or
> would I have the same problem again? Can anybody help me???  Hooking up
> a scanner sounded so simple!
>
> Thanks for any help anyone may have!
>
> Nancy Reger
>
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>


--
Magne Salveson
Oslo, Norway
http://www.uio.no/~salveson/

Quote for the day:
Thought for the day:
    Intuition (n): an uncanny sixth sense which tells people
    that they are right, whether they are or not.

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