Hello again,

Thanks to all who suggested I disable the L2
external cache in the BIOS during install.
I don't know why, but that seemed to work,
and allow me to clean install Win Me.

Thanks again, Jeff

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From exujsp Mon Jan 15 13:46:18 2001
To: [log in to unmask]
Subject: can't clean install windows me or 98se
X-Sun-Charset: US-ASCII
Content-Length: 1116

Hello,

I can't clean install Windows Me or 98se,
and hope you may have some suggestions.

I have a Gigabyte GA-5SMM motherboard,
BIOS Award 4.51PG, AMD K6-2 100/400 MHz,
1 64MB PC100 DIMM, WD AC8400R 8GB hard
disk C:, and Quantum Fireball CR4.3A
4GB hard disk drive D:.

During POST, I disabled quick boot, and
the single 64MB PC100 DIMM shows ok on
all three passes of the memory test.

I used a DOS 7.1 (FAT32) boot disk and
formatted drive C. I included /TESTMEM:ON
for HIMEM.SYS in CONFIG.SYS, and no errors
appear. Everthing booted up fine, and I
inserted the WinMe CD in drive F. Setup
started ok, but soon I got error:

SUWIN caused a GPF in module COMCTL31.DLL
at 0003:0E49.

Then I re-formatted drive C, and inserted
the Win98SE CD in drive F. I created
C:\WINDOWS\OPTIONS\CABS and copied F:\WIN98
to it. Setup started ok, but then got error:

Fatal exception 0D at 05A4:00000218.

I searched the Microsoft Knowledge Base,
www.windowstrouble.com, www.fixwindows.com,
and www.nospin.com for "SUWIN" and "fatal
exception 0D" but found nothing relevant.

Any suggestions what to try next?

Thanks, Jeff

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