I had a problem like this with a company in Arizone over software.
I contacted the BBB Onliune and filled out a complaint.
They apparently didn't want the extra attention and solved my complaint
within a couple of weeks.

www.bbbonline.com

On the first page is a link to fill out an online complaint form


Hope this helps, Bobby
On Wed, 18 Nov 1998 18:33:30 -0800 Dean Riddle <[log in to unmask]> writes:
>Sorry for the slightly off-topic message.
>I was just wondering if anyone has any current knowledge of a computer
>parts company by the name of Songtech International. The company
>stiffed me
>on a motherboard that was under warranty, and have moved from their
>former
>address, won't return my phone messages or email messages. Any help
>would
>be appreciated.
>Also, you might want to avoid this company.
>Thanks, Dean
>
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