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Subject:
From:
Glenn Josephson <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Mon, 25 Jun 2001 18:01:33 -0400
Content-Type:
text/plain
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text/plain (32 lines)
Emie,
Instead of gont through start/run/etc, try using the install program on the
CD. That usually works for me.
Glenn


I am new to PCBUILD.  I am trying to help a friend rebuild his system after
a virus wiped out his Windows mainfiles. I reformatted his 20 gig HD, did
FDISK, clean-install his Win98 s/e and configured his components.  During
this process, I ran into a problem with his USB HP Deskjet 612C printer.
Although Windows P'nP engine helped a lot (installing monitor, modem,
scanner, etc.) but it does not recognize the USB printer. I could not seem
to access his USB port to install the printer.  I have checked the BIOS and
verified that the BIOS ports are enabled.  Also verified the System's Device
Driver and it showed: USB Root Hub and a PCI to USB Universal Host
controller.

With the HP DJ Driver CD in the drive, I attempted to load the printer for
the XX number of times through Start/Setting/Printers/Add Printer.  The
set-up program though would only give me the LPT and COM ports for
configuration.  I am obviously not doing it right and the HP website is of
no help at all.  I would greatly appreciate any help from anyone.  TIA.

Info:  Generic AMD 750mhz, 128 mb ram, 16 mb video ram, 40x CD, HP scanner,
56k modem and USB HP 612C DeskJet printer.

Emie DelRosario

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