One thing you may need to check, since you have a CDRW drive, what software
did you install? Easy CD Creator 5 will crash win2k (some reports says that
it also crash win9x), unless completely reinstall win2k. There is a patch
that soon after this bug was discovered, but the patch doesn't seem to work
either.
There are something you need to read, make sure you read all related links,
http://www.theregister.co.uk/content/4/19254.html
MS also has a former warning against easy cd creator,
http://www.theregister.co.uk/content/4/19099.html
* I personally never have problem with Nero 5.5 and my win2k, and also never
seen any at work (or at friends place), there are few issues with early
version of Nero, but I've never seen any with latest 5.5, so I don't know
what The Register was talking about regarding Nero and win2k. and Yes, I did
see how Easy cd creator trash windows machine myself.
*just pure personal (I know someone wants to flame me again), I have had
very bad experience with Easy CD, version 4 of Easy CD could also trash
win2k (happened to my customers).
* at work, we started to change, now we first recommend Nero, and stay out
of Easy CD.
Jun Qian
----- Original Message -----
From: "Changhsu P. Liu" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, June 21, 2001 1:33 AM
Subject: [PCBUILD] DVD and CD-RW are not accessible anymore
> My Dell 330 at work is giving me trouble. I have 2 system installed:
> Windows 2000 Pro with Service Pack 2 I use regularly, and another Windows
> 2000 Advanced Server with Service Pack 1.
>
> I had a few reboots due to frequent freeze on desktop. Somehow this
> computer does not check disks with scandisk whenever it's forced restart
> like my home computer would do. I think after a few reboots, the file
> system or something is very corrupt or something that I couldn't access
> anything from the first level of "My computer." If I click on my computer,
> it would play the search disks animation (spotlight moving left and right
> on a folder icon) forever without getting anything listed. And it's very
> easy to get freezed (not responding when I look at task manager) at a lot
> regular processes. I checked the "device manager" and found that there is
> an unknown PCI device and both my DVD and CD-RW has a yellow block and
> exclamation mark on it. At this stage, I can still launch programs and I
> can still access and open files from folders (I accessed them from
> shortcuts on desktop). As long as I don't try to access "My computer"
> (where CD, HD partitions are accessed), it would be fine.
>
> I then, installed Norton Utilities 2001 and checked the disk etc... and
> after a few reboots and fixing, the system runs much smoother. I could
> access "My computer" now although my DVD and CD-RW are not there anymore.
> Checking device manager, they're still there with exclamation mark and an
> unknown PCI device. So, I deleted them and hoping to get them back. It
> asked for a driver of the PCI device. I really don't know what it is. I
> cancelled and CDRW, DVD are still in yellow.
>
> I switched to Win2K Advanced Server and found it would freeze a lot and
> couldn't access "My Computer" just like Win2K Pro before fixing with
> Norton. Same yellow icon on top of CDRW, DVD and unknown device. I thought
> if it's pure system or software problem, switching to a different system
> should not see any of the problems of the other system, but I was wrong.
>
> I'm back in Win2K Pro since it at least working. I noticed that everytime
I
> used right mouse to access properties, create folders, etc. it would
prompt:
>
> O:\ is not accessible
> This folder was moved or removed.
>
> O:\ is my CD-RW drive. I tried to boot with CD and it skipped it and went
> back to Win2K.
>
> Sorry for the long story on my problem. I'm at my wit's end. Can you tell
> what's going on and how I can make them available again?
>
> Thanks in advance,
>
>
> Changhsu Liu
>
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