This would be in the setup dialog where it says "Clone MAC"?  When I replaced the cable modem AT&T was renting to me with my own after excite@home folded, after numerous calls to tech support someone gave me a special URL for "provisioning" your modem.  Except for this URL I could not get on the network prior to "provisioning" my new cable modem. The web site automatically obtains ID info, including the new MAC address.  After that I was back on the network.  I have never had to clone the MAC or change the MAC address of the SMC 7004ABR  router/switchbox.  You should, however, after setting up the LAN side and connecting your router to your cable or DSL modem, turn off your modem for 30 seconds and then restart it.

>On 21 May 2002, at 12:17, Winston Pike wrote:
>
>> In order for you to be able to use the router, you'll have to get
>> your provider to use the MAC of the WAN side of your router instead
>> of the USB MAC.
>
>  On many broadband routers, the router management interface provides
>a way for you to *set* the router's WAN-side MAC address to the one
>that your cable company expects.
>
>David Gillett
>
>              The NOSPIN Group is now offering Free PC Tech
>                     support at our newest website:
>                          http://freepctech.com
>


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