My Dad has been involved for several years in a kind of "club" called
"CROL: Canadian Retirees On Line".  It's a small group of older users --
many of whom are supporting various friends and neighbors -- sharing tips
and techniques.
  Most local colleges and adult education programs offer a few inexpensive
introdcutory courses.  Unfortunately, many users who could benefit never
recognize that they could benefit from such a course.

David Gillett


On 1 Nov 2005 at 16:32, Hugh Vandervoort wrote:

> I provide tech support for a lot of my friends and a few small
> businesses. I've been doing this for 10 years or so, and am totally
> self-taught.
> Almost without exception, these people are completely clueless when it
> comes to organizing files and folders,backups, installing software,
> troubleshooting or solving the myriad of problems we all see daily with
> Windows.
> I've just come from a home where the owner runs a small contracting
> business,(she does very well)and every document she ever wrote or
> received is just dumped in My Docs without rhyme or reason. She had no
> backup strategy, virtually no updates, out of date anti virus, etc.
> This situation is very common, in my experience, and I wonder if it's as
> common as I think it is.
> Most of my customers are over 50, for what that's worth.
> Is this the norm in other's experience as well?
> Is there any effective, comprehensive training available?
>
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               articles, how-to's, tech tips and much more
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