Hello Tom,

Sunday, 20 June 1999, you wrote:

T> I have a AST9413,  200MMX, 96MB Ram, computer with 2 serial ports.   I downloaded the Twain software that came with the camera to

My first thought is the common-sense one, of course, no insult intended,
but have you tried connecting the camera into both ports, rebooting on each
attempt?

Also, is the "please connect camera/turn on.." when you attempt to run
the actual capture software? Possibly there is a setup/config prog
that must be run as the software is not always proprietary to the
device, but rather generic, compatible with a whole line of
cameras(diff makes and models)

Best regards,
Carl W. McGarry

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