Hi vandervoor,
Thank you very much for your response to my problem and for the helpful
link. I have had some very useful advice from beeping computer.
Incidentally, I am using Vista Home Premium.
To answer your question regarding if I had explored all repair options
perhaps I could mention what I have tried.
I had tried some of the vista repair options several times, it usually
finished with the screen "could not repair".
After no joy with startup repair I tried System Restore I get the following
"no system restore points have been created on your system disk. To create a
system restore point open System Protector. When I click on the highlighted
words "System Protector" I get the message "your computer is running limited
diagnostics - you cannot undo restore. I click on the only option "OK" and
then nothing. Back and Next are grayed out leaving only cancel. I click on
cancel and am back to "system Recovery Options"!
I was advised to try this...( using the recovery disc again boot to the
recovery console again and select "Command Prompt" from the recovery
choices.
At the command prompt type: C:
Type: cd WindowsWinSxS
Type: del pending.xml
Exit and reboot
look where the gaps are in the commands,,, these must be there,,, ie,,,
between cd & windowsWinSxS
between del & pending.xml).
The results were... (I am assuming I hit "enter" after each line).
After typing "cd WindowsWinSxS" I get the message
The system cannot find the path specified. (I tried omitting the space
between "cd" and "WindowsWinSxS" but that was not recognized as a command).
I carried on by typing "del pending.xml" then I get
Could not find C:\pending.xml
It was suggested that I took out the cmos battery and left it out overnight
but in the morning it still just gets to the message "configuring updates 3
of 3. 0 %" and then shuts down and restarts!!
I have a H.D. USB dock and removed the H.D. put it in the dock and scanned
it with Avast on a 2nd pc - everything seemed ok and I was wondering if
there might be someway of harvesting stuff onto another pc? Trouble is, the
names are not obvious what they are, (programmes or files) and I did not
want to risk loosing anything through my own ignorance.
It seems like I have a serious problem here - I was just wondering if anyone
had any other ideas before I say goodbye to all my stuff by having to do a
clean install. I'm not sure if there may be a way of getting my files from
the backup external HD? I have seen files on the drive when I took the HD
out and put it in a usb dock but the names on the list of files meant
nothing to me!
Any thoughts gratefully received.
Regards,
John.
--------------------------------------------------
From: <[log in to unmask]>
Sent: Saturday, December 05, 2009 6:30 AM
To: <[log in to unmask]>
Subject: Re: [PCBUILD] Vista Wont Boot
> Have you explored all the Vista repair options?
> See here for a full list:
> http://www.bleepingcomputer.com/tutorials/tutorial148.html
> Typically,recovering your files requires you run the "Restore" option of
> your backup program. Your email folders may or may not be there,
> depending on what backup options you selected and what program you used.
>
>
>
> -------- Original Message --------
> Subject: [PCBUILD] Vista Wont Boot
> From: John Clemence <[log in to unmask]>
> Date: Thu, December 03, 2009 2:27 am
> To: [log in to unmask]
>
> Hi, I posted this on the software list but was told to post here as it
> relates to getting files from an external H.D. back-up.
> My notebook battery died the other day, I think when windows was being
> updated. Since then It wont start up. I tried the "repair pc" option
> when using the Vista cd but no joy.
> I had previously backed up to an external H.D. and I am wondering if I
> do a complete Vista re-install, loosing all my stuff, can I access the
> missing stuff from the external H.D that I had previously backed up? I
> am particularly keen to get copies of my email folders.
> I had tried plugging the external H.D. into another pc, (running
> windows 7), I also tried taking out the notebook H.D. and putting it in
> a usb dock - I saw lots of entries but did not know which ones to open
> and which to leave well alone!
> Any advise would be really appreciated.
> Regards,
> John.
>
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