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Subject:
From:
"Joel M. Blackman" <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Fri, 22 Jun 2001 21:29:07 -0700
Content-Type:
text/plain
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text/plain (27 lines)
In order to reinstall USB printers you need to install the USB drivers
first, then the printer drivers.  If you have an HP printer they have a
clean up program that will clean out all the USB files so you can start
over.  I am assuming that you just installed the printer drivers.  You say
the software seems to think that no USB exists on the computer.  If you move
the printer to a different USB port you need to reinstall the USB drivers
first.  Look in device manager to see if the USB root is correctly
installed.


I had a big crash and needed to reinstall Windows 98 onto my Dell Inspiron.
When I started up, I get a small blue window that says "driver not found".
That might be a hint to my big problem.  The computer no longer recognizes
that I have a USB port for my printers.  Other USB devices I have seem to
work, but not my printers.  I tried reinstalling the printer software, but
the software now seems to think that no USB exists on my computer. I ran
Dell Diagnostics, but it cannot sense anything is wrong.  I don't know what
else to try.  I really hope I won't have to buy a new cable and connect my
printer the old fashioned way instead of USB.  Can someone help me?  Thank
you very much.
J. Weinblatt

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