Hi gang,
A client just purchased an HP Pavilion 6545C computer and brought it to me
to load up a pile of software titles, install a NetGear FA310TX NIC, and do
some organization for him.  I setup a permanent swap file, installed all of
the software, installed the NIC, installed all windows 98 SE updates,
updated Office 97 to SR-2b, ran ScanDisk and DeFrag.  After I finished all
of that, I shut down the computer.  But, it hangs at the "Windows is
shutting down" screen.  The only way to get it to shut off is yanking the
plug or holding the OFF button in for 5-10 seconds.  Upon reboot, everything
is OK - no Scandisk or any note of not closing Windows properly.  I have
repeatedly shutdown and rebooted with it consistently freezing at the
shutting down screen.  I went to the HP 6500 Series Users Forum and saw at
least 6 postings describing the same problem.  Some suggestions, none of
which helped.  One was to disable hardware power control in BIOS, which I
did.

HP Pavilion 6545C with 500MHz Celeron / 128kb cache.
64 MB RAM (factory installed)
13 GB Western Digital HD (factory installed)
HP CD-RW (factory installed) drive
Video is on the motherboard
USR modem (factory installed)
Netgear FA-310TX network card (I installed)
HP expanded (internet/cd/plus) keyboard
HP wheel mouse.
Windows 98, Second Ed.

Any Ideas would be appreciated.   TIA,

Jerry Rasmussen
Rasmussen & Bucklin Associates
Coral Springs, FL
[log in to unmask]
(954)345-9129; FAX: (954)345-7889

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