hi list

i have a a client who has a new win xp pc ,, when he plays a dvd a blue
screen comes up with 3 messages on it.
power dvd does not support the current settings
ddraw overlay mode is the recommended mode
close other video applications and retry
lower the screen resolution, colour and screen refesh rate
update to latest microsft directx version

there are no other video applications running
lowering or increasing resolution makes no difference, refresh rate at its
lowest
client has directx version 8.1 on pc

incidentally i removed power dvd and tried win dvd and the dvd played but
kept on skipping,
i re-installed power dvd and it does actualy play the dvd but only the sound
,no picture but this screen stays where it is,
can anyone help?

            Do you want to signoff PCBUILD or just change to
                    Digest mode - visit our web site:
                   http://freepctech.com/pcbuild.shtml